Fall of 2015 Best Value Vacs worked to develop a new Magento based store with ioVista. That process took longer than expected but we sell only customizable products that require specific tailoring for the Magento store. We ran into a number of issues during the initial launch of the site that were not the responsibility of ioVista but lack of management experience with the new platform at Best Value Vacs. ioVista worked to help guide our decisions to resolve the needs during the early months of launch. Currently we are in month 3 of the new site and we have doubled revenue once again and are continually working to improve and optimize how the site interfaces with daily office activity.
“ioVista has been excellent to communicate with because they are always available to their clients. They make themselves available to us at all hours and follow up with responses to emails in a timely manner. ioVista was also very organized in their ticketing to enable us to work on as many as 15 tasks at a time.”