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Whether it’s an eCommerce business or a retailer who sell in a store, order management has a certain set of challenges. You must be able to deliver goods where and when your customers want them.
To live up to this expectation of your customers, you must know where your inventory is and how to get a product from point A to B in the most optimal way. Magento Order Management System (OMS) is boon for online retailers as it streamlines the shipping process and ensures that customers receive products on the promised delivery time.
Magento OMS is a flexible and cost-effective solution for managing, selling, and maintaining inventory across any sales channel. Its seamless customer experience helps increase sales while reducing the costs and improving the time to market.
OMS’ capabilities include:
OMS has more architectural strategy than any all-in-one product. It is an integration hub that allows Ecommerce merchants to optimize their order infrastructure and processes. Being fully configurable, it allows merchant specific use cases and product sets. OMS leverages a standard API (Application Program Interface) for linking your inventory, shipment, and returns with various sales channels.
We can call Magento Order Management a set of modules working together like a fine-tuned Ecommerce machine:
Let’s have a look at the features and business processes of the following Magento OMS content areas:
OMS Statuses for Orders
Special Order Types
Omnichannel
Stock and Order Sourcing
Post Sales
Extensions Management
Customer Communications
Magento Order Management System works to centralize your global inventory, source items, and manage orders while providing a consistent and full-featured shopping experience. From the moment a customer clicks on a product to the time it is delivered, OMS efficiently handles the compilation and execution of an order.
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Mike Patel is a digital marketing enthusiast, innovator and President of a leading Digital and E-commerce Development Agency in Dallas, Texas. Mike holds a BS, Computer Science degree from Wayne State University and is a key player in the E-commerce development and digital marketing industry since 2004. The scope of technology in his extensive experience of more than 15 years ranges from Magento, Shopify, BigCommerce SEO (Search Engine Optimization), PPC (Pay Per Click) management, E-commerce SEO, Google Shopping Ads and more.